Complaints

If you’ve been exposed to a pesticide and feel ill, contact your doctor or clinic first. You can also call Poison Help at 1-800-222-1222.

NMDA investigates all allegations of pesticide misuse or other violations of the NM Pesticide Control Act. Anyone may report pesticide exposure or misuse by calling 575-646-2134 or emailing pesticides@nmda.nmsu.edu.

Basic information is collected when you call, including the site of the complaint, the applicator involved if known, and the nature of the complaint. Your name can be kept confidential if you wish, but you should be available to answer questions during the course of NMDA’s investigation, so you will be asked for your phone number and a mailing address. NMDA will accept anonymous complaints but cannot guarantee that anonymity can be maintained. If you don’t want to give any contact information, NMDA will still investigate and follow up to the best of our ability.

NMDA’s authority covers the use of pesticides. We cannot enforce warranties or other promises made by an applicator; force an applicator to pay damages, refund your money, or make repairs or other compensations; take an action against a company for bad business practices; or similar resolutions.

The Investigation

Once a complaint is determined to lie within NMDA’s jurisdiction an investigator will be assigned to the case. Our investigators are certified and carry credentials issued by the US EPA. The investigator will contact you to schedule a meeting, usually at the site of the complaint, and collect more information and evidence. He may collect samples, including photographs, documents, swab samples from treated or exposed surfaces, etc. He will visit the other parties as well and collect statements and other information from multiple sources as appropriate. His report will be forwarded to the Enforcement Program Manager for evaluation and a decision on enforcement action.

Enforcement Actions

NMDA will pursue enforcement action against proven violators. Under the Pesticide Control Act NMDA has authority to take actions that include warnings, license revocations or suspensions, or filing a criminal complaint. NMDA may also refer cases to other agencies who may have jurisdiction, including the Environmental Protection Agency, the United States Department of Agriculture, or the New Mexico Environment Department.

Other Information and Contacts

Poison Help
1-800-222-1222

National Pesticide Information Center
1-800-858-7378
npic@ace.orst.edu

US Environmental Protection Agency
1-800-887-6063

New Mexico Environment Department
1-800-219-6157